ChatPay has already elevated money transfer transactions to a new level of superior, personalized experience at TPBank. Now, with a series of new improvements, customers will be able to enjoy faster, more convenient, hands-free transactions like never before, all while maintaining absolute security with the new "paste to pay" feature – allowing users to paste transfer information to complete transactions instead of manually entering the details as before.

ChatPay, which has already elevated money transfer transactions to a new level of personalized experience at TPBank, now offers even more improvements. Customers will enjoy faster, more convenient, and hands-free transactions than ever before, while still ensuring complete security with the "paste to pay" feature—allowing users to paste money transfer details to complete a transaction instead of having to manually input the information.

The new "paste to pay" feature has received positive feedback from a wide range of customers, as it addresses the growing need for seamless money transfers triggered from conversations on messaging platforms and social networks, which have become commonplace for most people in Vietnam.

A “New Breeze” Enhancing the Banking Money Transfer Experience

Two years ago, customers were introduced to the ability to transfer money as easily as sending a chat message through TPBank. Since then, users have been able to easily search for past transactions, find recipients, or sum up the amounts sent/received by any given recipient. ChatPay also helps users easily differentiate between recipients with identical names (if any) in the money transfer list, thanks to a history of past transactions or by allowing users to set a nickname for each contact.

Today, cashless transactions have become the preferred method for many people, and online money transfers have surged, including payments for shopping, dining, travel, transportation, and more. With the increase in online transactions, errors such as sending money to the wrong account number or entering an incorrect amount can easily occur.

Understanding this, TPBank has developed a new feature for ChatPay: "paste to pay"—where users can paste the transfer information to complete the transaction. This feature helps customers reduce manual input, enjoy a seamless money transfer experience, and most importantly, avoid the worry of entering incorrect information.

With the support of AI, whenever a transfer message is received, instead of manually typing, users only need to copy and paste the message into the TPBank app. The app will automatically fill in all the recipient's details—account number, bank, and amount—into the corresponding fields. Customers then only need to enter the transfer message and confirm to complete the transaction.

Additionally, when transferring large amounts of money, the TPBank app includes a helpful reminder, automatically enlarging both the numeric and textual representation of the amount to ensure customers can easily verify and catch any discrepancies. Even more conveniently, if the money transfer amount in the pasted message is written as 100K, 200K, etc., the app's artificial intelligence will still accurately recognize the amount in the corresponding VNĐ unit.

TPBank’s Guide: With Simple Steps, Customers Can Successfully Transfer Money in Less Than 5 Seconds

A New and Innovative Experience from Leading Technology and Deep Understanding

A representative from TPBank, CEO Nguyễn Hưng, shared: “We always focus on applying modern technology based on understanding customer needs to create more convenient services that any customer can easily access and use. These features not only meet the practical needs of customers but also refresh the experience, removing the dullness of traditional banking transactions and eliminating the inconveniences customers face when making transactions. Through this, we are confident that we will attract and satisfy more customers, especially younger ones.”

In addition to focusing on enhancing the user experience, safety remains the top priority for banking transaction features. In light of recent incidents involving fake "successful transfer" screens, TPBank has quickly implemented a security pattern on the ChatPay transaction screen. This pattern not only prevents fraudulent behavior but also ensures that the information on the screen cannot be easily cut, pasted, or altered. This guarantees the accuracy and transparency of every money transfer, reaffirming TPBank's commitment to protecting customers' rights.

ChatPay can be used for all money transfer and receipt transactions with any bank in Vietnam. However, if the transaction is within the TPBank system, customers can also send money along with a greeting card for special occasions, adding a surprise and a personal touch for the recipient.

With over 60 services offered for free, meeting all daily transaction needs, the TPBank App is increasingly popular and trusted, especially among younger customers. Moreover, every new customer who opens the App is warmly welcomed with thousands of practical and attractive e-vouchers, as well as a chance to participate in the weekly lucky draw, where the grand prize is a newly launched VinFast electric car.