TPBank wins all trust on the journey of persistent companionship with millions of customers

By understanding, sharing, accompanying and supporting wholeheartedly, in fact, TPBank increasingly captures the love and trust of millions of customers, which is demonstrated by impressive growth indicators.

Close companion, substantive support

Currently, customers of banks are very cautious in making financial decisions. They always want to have the most reasonable, safe and optimal options. This fact poses a big challenge for financial institutions in approaching customers. How to gain customers' trust, attachment, and choice as a place to deposit long-term assets is a question for each bank in the context of difficulties and fluctuations of the market.

According to financial statements published by 28 banks, by the end of 2022, banks have mobilized a total of more than 8.3 million billion VND from customer deposits, up 10.7% over the same period last year. before. In which, 16/28 banks recorded an increase in customer deposit balances by over 10%. Most impressive is TPBank with the growth rate of customer deposits over the past year up to approximately 40%, far surpassing the next positions of VPBank with 25%, ABBank and MSB with 24%, LienVietPostBank with 20%, HDBank with 20%. with 17.74%...

In the context of the difficult market, purple bank has made accurate calculations and forecasts, good liquidity risk management, proactively changed the structure of mobilized capital, increased market mobilization 1, and reduced dependence on liquidity. depending on market 2. Thanks to that, capital mobilization in market 1 increased well, liquidity was always guaranteed. TPBank's outstanding loan-to-deposit ratio (LDR) on market 1 is around 85%, lower than the industry average of 93%. This is also the best level to ensure that the bank generates profits while strictly controlling risks, ensuring good liquidity when the interbank market fluctuates.

In-depth analysis of TPBank's customer deposit growth rate over the past year, besides 80% of time deposits, is the amount of new demand deposits (CASA) when the number of customers choosing "Purple Bank" as their bank. main trading goods increased. In the first 11 months of 2022, the number of customer accounts of this bank increased by 38%.

It is not difficult to see, this is the result of a customer-centric strategy for all products and activities, TPBank has become a close bank of millions of Vietnamese with the statement "because we understand you" substantively rather than merely approaching it.

TPBank has synchronously approached multi-channel and multi-force customers. Nearly 30 new transaction points came into operation during the year, bringing the total number of TPBank branches/transaction offices nationwide to more than 120 points. Along with that is the 24/7 LiveBank+ system, the eKYC technology platform and the constantly upgraded connection ecosystem to bring customers the most interesting and smart experiences. The time barrier is also erased when customers can transact anytime with TPBank's "sleepless banking" system.

In the face of market fluctuations, the bank is always ready to "stand shoulder to shoulder", accompany and share with people and businesses. In the past year alone, more than 51,000 individual and corporate customers of TPBank have been supported to reduce interest rates with a total amount of more than VND 615 billion. In addition, nearly 355 billion VND is the amount of fees including guarantee fee, international payment fee, early repayment fee ... which this bank has exempted and reduced for nearly 1,400 customers in the past year.

Worthy of "Strongest bank in Vietnam 2022"

The choice of TPBank to entrust the financial trust of customers is also a clear demonstration of the bank's strength and reputation, a worthy achievement for the efforts that have been built up for customers over the years.

Pioneering in applying Basel III, ILAAP, IFRS standards, by the end of 2022, TPBank's Basel III capital adequacy ratio (CAR) continues to be at a high safe level of 12.6%, far exceeding the standard level. is 8%. This is also the third year in a row that this index of purple banks has exceeded 12%.

Along with Techcombank, ACB, Sacombank…, TPBank also continued to be in the group of banks whose bad debt ratio was strictly controlled at less than 1% at the end of last year. Along with that, TPBank's bad debt coverage ratio has always been above 135% for many years and is among the top banks with high ratios. TPBank is also considered as one of the effective banks when ROE in the last two years is 22.61% (2021) and 21.5% (2022), respectively, among the top in the commercial banking system. .

Regardless of the trust of millions of customers, in the last days of 2022, TPBank's name made its mark in the international arena when it surpassed 143 places compared to 2021 to rise to 61st place in the ranking of 500 banks. strongest in the Asia-Pacific region published by The Asian Banker magazine. Even among Vietnamese banks in this ranking, "Purple Bank" has surpassed such names as Vietcombank (ranked 66), MB (ranked 72), Vietinbank (ranked 129), BIDV (ranked No. 127), Techcombank (ranked 101), .... to take the lead, becoming "Vietnam's leading strong bank" with high scores in many criteria such as capital adequacy ratio, profitability , asset quality, liquidity, etc.

The above-mentioned figures increasingly strengthen customers' confidence in TPBank's brand. That is also the most obvious answer to the 30% growth momentum of purple banks in the past year.

Continually bring a beam of good news to shareholders, strengthen the trust of customers

At the beginning of 2023, TPBank brought good news to shareholders, strengthening customers' confidence as one of the banks with positive profit growth. To achieve this result, TPBank has been proactive in its 2022 business plans, strictly controlling revenue and expenses to match socio-economic conditions and market developments. In addition, thanks to good debt quality control, purple bank's credit risk provision expense recorded a decrease of 36.61% over the same period, to only about VND 1,800 billion in 2022.

After announcing positive business results, TPBank continued to announce its plan to pay cash dividends in the first quarter. TPBank's General Meeting of Shareholders approved the plan to pay 25% cash dividend. with an approval rate of 77.69%. According to the plan, TPBank will pay a dividend of VND2,500/share. With nearly 1,582 billion shares outstanding and no treasury shares, it is estimated that TPBank will spend about 3,955 billion VND to pay dividends to shareholders. The payment source will be from undistributed profits until 2021, after setting aside funds according to the audited financial statements.

TPBank's cash dividend was informed simultaneously with the positive developments of TPB stock in the market when the market price increased by more than 14% and the average liquidity reached 176 billion VND/session.

Positive assessment of TPB, Viet Capital Securities Joint Stock Company noted that this is the first time TPBank has paid a cash dividend and recommended buying TPB shares with a target price of VND28,100/share.