TPBank Premier Banking: Top privileges, worthy of high-class customers

With the strength of technology, along with the strategy of personalizing customer experience, TPBank Premier Banking - TPBank's priority customer service attracts the elite thanks to security technology, along with many unique experience privileges.

According to a recent brand survey by Decision Lab - YouGov's partner in Vietnam - the key factor that brings the bank closer to the hearts of customers lies in the quality of service. These are also the pillars that TPBank constantly invests in and enhances - especially for the high-end customer segment. Recently, TPBank continued to be voted by Decision Lab as one of the 7 best banks in Vietnam.

In the journey of shaping the lifestyle and finance of the elite, TPBank Premier Banking is not just a service, but - to maximally meet the desire for personalization, sophistication and international standards in every transaction.

Mr. Dinh Van Chien, Deputy General Director and Director of Personal Banking, shared: “TPBank always pays special attention and makes strategic investments in the high-end customer segment. We build suitable and “tailor-made” solutions for each customer, in order to bring the best experience and maximum satisfaction. In particular, in 2025, TPBank will deploy more programs to attract this potential customer segment to TPBank”.

5-star service - Exclusive privileges for high-end customers

Understanding that for each high-end customer, time is more precious than gold, so at TPBank, high-end customers always receive priority privileges. No waiting, no interruption, customers can choose to make priority transactions at the counter with a luxurious, classy space reserved for TPBank Premier Banking members, or can make transactions at TPBank LiveBank 24/7, or make transactions over the phone with absolute confidentiality.

In addition to priority transaction services, TPBank's team of professional financial experts is always ready to accompany customers throughout, providing dedicated advice so that customers can rest assured to enjoy the best services and optimal financial solutions.

Multi-layered security

With its leading technology strength, TPBank is trusted by many successful young customers and the modern middle-aged generation - those who are at the peak of their careers and appreciate personalized financial experiences - to entrust their assets. This is also the customer segment that accounts for a large proportion of TPBank's high-end customer base.

TPBank has developed a separate application version for Premier customers with advanced security features, integrating advanced biometric security layers that meet international standards such as facial recognition and fingerprints. In particular, users can proactively protect their assets through the online savings book closing feature, while being protected by an insurance solution that supports payment of losses due to online fraud deployed by TPBank to enhance personal financial security.

In addition, with a smart, easy-to-use interface and utilities such as card management, payment, loan management, investment, online gold purchase, online foreign currency sale... and AI application personalization features, TPBank App not only becomes a favorite application, but also accompanies customers as a trusted personal financial assistant.

Experience exclusive global privileges

One of the biggest highlights in the TPBank Premier Banking service system is the exclusive privileges reserved for customers.

Top-notch culinary experiences are also enhanced with premium fine dining privileges. Customers regularly enjoy exquisite taste feasts at prestigious Michelin restaurants and top luxury restaurants with discounts of up to 50%. Each meal is not only a blend of quintessential flavors but also a unique culinary experience.

Enhancing luxurious trips, TPBank also offers a privilege of up to 8% cashback for hotel booking services worldwide, especially, a 20% discount when booking hotels on double days at Agoda (4/4, 5/5, 6/6, 7/7, 8/8, 9/9/2025).

Enjoy vacations at the most luxurious resorts that bring absolute comfort. When spending cards abroad, TPBank Visa Signature cardholders also enjoy a foreign currency conversion fee of only 0.95%; flexible installment payments with 0% interest rate with no transaction value limit for all spending.

Thanks to its specially designed series of privileges, TPBank Visa Signature card proves its irresistible appeal through the steady growth in the number of cards issued each year. In 2024, TPBank was awarded the Leading Bank in Growth in Premium Credit Card Spending by Visa.

In addition to the card with a large spending in the fields of healthcare and education, cashback up to 8%.