TPBank Thăng Long Relocates to New Operating Location

As part of its ongoing expansion plan to better serve customers, TPBank (Tien Phong Bank) has moved its TPBank Thăng Long branch to a more central and spacious location.

Based on Official Dispatch No. 3745/HAN-TTGS2 from the State Bank of Vietnam, Hanoi Branch, TPBank will officially relocate its Thăng Long branch to a new address. The Thang Long branch will cease operations at its old location and begin operating at the new address: 210 Hoang Quoc Viet Street, Co Nhue 1 Ward, Bac Tu Liem District, Hanoi.

The new transaction space of TPBank Thăng Long has been expanded and invested in to meet the growing demand for services from customers. In addition to its spacious and youthful design with prominent brand colors, TPBank Thăng Long is equipped with modern technology essential for a leading digital bank, such as the 24/7 LiveBank and the 3-in-1 identity verification device – eCM. With a highly integrated and synchronized ecosystem across all channels, constantly updated with new features, traditional transaction channels like TPBank Thăng Long branch combine with the digital banking system to offer customers a seamless financial transaction experience on all platforms, including Internet Banking, Mobile Banking, LiveBank 24/7, teller services, or consultation with staff.

As part of its strategy to bring customers closer to the digital banking experience, when visiting TPBank Thăng Long, customers will be introduced to and guided by staff to use LiveBank 24/7, enabling them to complete transactions without having to wait for a counter service.

Furthermore, the common concern of forgetting one’s card or identification when conducting transactions can be completely eliminated. After registering their facial and fingerprint recognition through the app, at the counter, or at any LiveBank 24/7 point, customers will only need to come in person next time and can carry out transactions as usual. Transactions such as deposits and withdrawals, transfers, opening and closing savings accounts, bill payments, and even opening bank cards can all be completed quickly at LiveBank 24/7 or at the fully digitalized service counters.

TPBank is confident that the TPBank Thăng Long branch will continue to be a trusted and familiar transaction point for local customers, providing professional and attentive customer service.