Unique experience, TPBank elevates banking services when combining multiple utilities at LiveBank+

For the first time in Vietnam, customers can not only perform banking transactions at any time of the day, but with LiveBank+ 24/7, customers can simultaneously use many utilities. great increase. TPBank has pioneered to make banking services a new way of life, enhancing the customer experience at their signature transaction points.

Surprised by the digital banking model that integrates practical utilities with life

With the modern pace of life along with the explosive development of e-commerce platforms, ordering online has become a habit of many people. That's fast, but surely, you have also sometimes felt inconvenient because of the delivery of goods without having time to pick up the goods or embarrassed because of bothering the recipient to help you.

This problem will be easily solved at LiveBank+ 24/7, when TPBank has integrated the smart locker "Ilogic" in the modern space of the transaction point. Just provide the correct address, instruct the shipper to put the items in the correct drawer, you can actively receive the goods wherever you are. The opening/closing of drawers is also done by you through the connection on your smartphone to the bank's system. You can be completely assured that the safety of your locker is always under the control of the camera system and 24/7 security team.

That is just one of many new utilities available at LiveBank + 24/7 – the new version adds a plus sign to the new convenient banking model, first available in Vietnam. Elevating the banking services that the "original version" of LiveBank is serving, LiveBank + 24/7 is equipped with multi-functions with utilities that exceed the limits of a traditional bank, providing a unique banking experience. better for users.

Huy Le, a freelance photographer living in Hai Ba Trung district, Hanoi, pays more attention to LiveBank+'s 24/7 battery charging service. Excited guy: “Once I went to pay money at an automatic bank near my house, I found out that TPBank now also has a battery charging service. My job needs to be constantly moving during the day, forgetting the backup battery, but the phone or camera runs out of battery and suddenly encounters an emergency "fire fighting" battery station. I hope TPBank develops more transaction points like this!” + 24/7 is equipped with multi-functions with utilities that exceed the limits of a traditional bank, providing a unique banking experience. better for users.

Not only that, you can buy water from vending machines and use free wifi, etc. In a cool air-conditioned space, LiveBank + 24/7 when the heat is entering its peak. “Can only say one word Peak with this convenient banking model” – Thu Minh, 22 years old, a final year student at the University of Economics - Industrial Engineering shared when coming to transact and receive items at a new LiveBank+ location. put into operation at 122 Vinh Tuy.

Fast and trendy "moves" to continue writing the journey of the person who paved the way…

Five years ago, with LiveBank 24/7, TPBank gave birth to a bank that never sleeps - doesn't rest - without office hours in Vietnam, erasing the limit on service time, helping customers to fulfill their needs. banking and financial needs at any time of the day, regardless of holidays or holidays. Starting with TPBank's customers in Hanoi, then expanding to the whole country, for the first time, customers know the feeling of depositing money into their accounts, opening cards to get instant access, etc., at midnight – the time period. was previously considered "utopian".

And from here, the era of Digital Banking in which customers can enjoy services on demand, convenience according to biometrics and convenient time according to each person's wishes has entered the next chapter. With LiveBank+ 24/7, TPBank once again removes the limit of service scope, not only encapsulating in financial and monetary services, banking in the digital era can also bring a more convenient life thanks to combination of many technologies.

“In parallel with internal technology investment, we are also constantly developing cooperation with new technology partners to bring new, unique and useful experiences to their lives.” – Mr. Nguyen Hung, General Director of TPBank shared. Sharing about the goal of becoming a leading digital bank, the TPBank representative added: "Investing in technology is a big "game" and needs a big investment. TPBank has "poured" trillions of dong into the goal of banking technology. But this is a necessary investment for the future and the pioneers will capture a good market share.

In fact, thanks to the implementation of automation and digitization, the bank can reduce 30-40% of staff, save 60% of loan disbursement time, and 30 - 60% of transaction time at the counter. The number of users of TPBank's digital banking services has doubled in the past 3 years, averaging more than 30% per year to date. Only with a network of 400 LiveBank transaction points 24/7 nationwide, there are about 35 successful transactions every minute at LiveBank, significantly saving time for both banks and customers.

TPBank is still constantly developing more new utilities on its digital banking system in general, LiveBank and then LiveBank+ in particular are expected to be widely available as soon as possible.