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TienPhongBank is committed to protecting the information the customer has provided through appropriate online inquiries, as well as segmentation, security questions and answers between the customer and the Bank's counselor.

The supply of information to the outside will only be made at the request of the competent authorities, and in accordance with the provisions of law of the Socialist Republic of Vietnam. TPBank only uses customer information to provide services, advice and guidance on products and services of TPBank.