Sao Khue is a noble award recognized by the Vietnam Software and Information Technology Services Association (VINASA) for the most typical products and services of the Vietnamese software and IT services industry. . During the honor ceremony on the morning of April 23 in Hanoi, TPBank was very honored when the TPBank Biz Digital Banking Application for Corporate Customers received the Sao Khue Award in the field of Digital Banking. The council highly appreciates the technological content and uniqueness of the product.

Officially launched in 2016, continuously updated over the years, TPBank Biz Digital Banking Application now has a new version with almost full features of a traditional bank operating 24/7, unlimited in space and time, meeting a variety of customers' purposes. TPBank Biz has built a digital ecosystem with more than 30 partners including Fintechs, E-Commerce, Invoice Providers or Payment Services, to provide customers with a full recharge facility. , pay bills, buy goods online to the e-wallet service. The number of online payment transactions on TPBank Biz has increased by 160% over the previous year, showing that customers accept and love the convenience through TPBank Biz.

Not stopping there, TPBank Biz has introduced a series of technologies to reduce the load, and at the same time increase the support and care for customers using the service. The virtual assistant integrated into TPBank Biz is ready to serve 24/7 for hundreds of customers at the same time. Customers can also easily place orders for periodic payments and periodic money transfers; transfer/receive money by phone number conveniently. In just 1-3 minutes, TPBank Biz can meet all customers' needs and are simply met and solved.

In the field of pioneering technology solutions, Sao Khue also highly appreciated and awarded TPBank's implementation of "process automation application". For many consecutive years, TPBank has digitized and automated most of the processes, products and services in all business areas with robots, focusing on directing customers towards a digital-first operating model. , minimizing interactions at physical points, combined with optical character recognition (OCR) technologies, Business Process Management (BPM) solutions, Enterprise Content Management (ECM)... for to the automation of domestic and international payment operations, post control, credit support, accounting - finance, human resources; Improving counter transactions, online approvals, applying electronic/digital signatures in the direction of paperless offices… Currently at TPBank, there are more than 300 robots in operation, the number of robots is expected to increase to 450 robots next year.

In 2022, robot process automation (RPA) with TPBank has reached a new level, to perform more complex tasks, with additional administration, to interact with different types of software. This helps the Bank save hundreds of personnel in the whole line and hundreds of billions of dong in the long term. In addition, this helps to improve job processing time, the overall labor productivity of the whole line with robot operations will increase by at least 20-30%, reduce errors, employees are freed from unnecessary tasks. boring, repetitive work. This is also the basis for creating new business models in the future.

At the award ceremony, Mr. Bui Quang Cuong, Deputy General Director and Director of TPBank's Information Technology Division emphasized: “The 2022 Sao Khue Award is a worthy recognition for TPBank's efforts in digital transformation. We devote a lot of attention to researching needs, understanding customers and bringing different experiences to customers from the simplest transactions; At the same time, we also put technology into each process to support internal operations to the maximum, create operational smoothness, and save time and costs for TPBank.”

Even in the first quarter of 2022, The Asian Banker also voted TPBank as "Best Digital Bank in Vietnam" and "Best Process Automation Bank in Vietnam", Typical Retail Bank, Transformation Bank In particular, the Bank has innovative products and services from IDG Vietnam; Innovative businesses