Features

With TPBank's award winning digital innovations, you can rely on TPBank's eCounter ATM Card to access cash and conduct transactions online with ease. As the first debit card in Vietnam that uses integrated customer identity technology, it makes ATM withdrawals, POS payments, and online transactions available along with the ability to conveniently manage your finances through TPBank's eBank platform.

Award-winning technology you can trust: TPBank won Global Financial Market Review's “Most Innovative Digital Bank in Vietnam, 2014”
Withdraw money for free at ATMs of TPBank and other Vietnamese banks within the Smartlink, Banknet and VNBC networks
Make payments, transfer funds, and withdraw money all at your nearest ATM
Pay at 72,000 POS stations across Vietnam without incurring fees.
Online purchases without hassle as this card is accepted by many online retailers in Vietnam
Check account balances and conduct transactions through our eBank platform
Customer information is integrated into the card to allow for easy identification when conducting transactions at a bank counter
All citizens and foreigners over the age of 18 are welcome to apply

Financial security will be at your fingertips with TPBank's eCounter ATM Card. There is no need to carry large amounts of cash because this card can be used to safely make payments or access money as needed.

Fees & Charges
For the full list of all our current interest rates and other fees and charges, please download our latest fees and charges leaflet
FAQs
These are some of the commons questions we get asked about eCounter ATM card
Which banks’ ATM accepts TPBank’s ATM card?

Currently TPBank’s ATM card can be used on all ATMs of TPBank. Besides, TPBank’s ATM card can be used to perform transactions free of charge on ATMs of banks that belong to Smartlink, Banknetvn and VNBC.

What are the conditions of customers to enjoy incentives?

Customers recently open eCounter card at every business locations of TPBank, or change ATM card into eCounter card.

What should I do when my account is debited but the ATM does not release the money?

In this case, you should visit the branch - which manages the ATM that you have just made withdrawal. Branch staffs will responsible for guiding you through dispute procedure or contact TPBank to be supported.

How can I get the ATM card account number?

To get yout ATM card account number, you can:
- Bring your ID to TPBank branch, bank staffs will help you check information.
- Call Hotline at 1800585885 or (84 4) 37 683 683 and provide TPBank required information(Full name, Date of birth, ID No.,Date of issue, accountnumber,...)
- At ATM: You can choose Print/View Statement section, where your account number should be displayed.
- Via Internet Banking, Mobile Banking: You can login to eBank and view account information.
In case you have not been registered to these services, you can bring your legal National ID or Passport to TPBank branch and fill in service registration forms.

What should I do when an ATM card is locked in the machine?

When experiencing card problems, please visit any TPBank branch to inform us or call Hotline at (84 4) 37 683 683 – 1800 58 58 58 (free of charge)

Get Started
Do you have an existing TPBank Account?
Open an Account Online
Your card is linked to a TPBank Current Account. Get one now!
Verify your ID
Drop in to any TPBank branch or let us know where and we’ll come to see you to complete the ID verification process.
Start Using your Account
Next, we’ll courier your cards to you so you can start using your account online and at over 14,000 ATMs nationwide.
What do I need to open a Current Account online?
You must be a Vietnamese national or resident
You must be 18 years or older (or you’ll need a parent or legal guardian to authorize the account before you can use it)
You must have a Vietnamese mobile number
You must have an email address
You must have a legal identification document
Apply Online
Fill in the online application form and let us know how we can help and where we can reach you.
Get Personal Support from our Lending Specialist
We’ll contact you within 24 hours and meet with you at your convenience to complete the application process.
Approval and Funding
Our credit specialists will assess your application and supporting documents. Approved applications are disbursed within a few days.
What do I need to request a new debit card?
You must have an existing account to order a debit card
New Customers
Want to apply for a new TPBank debit card?
Great! You can open an account online and your debit card will be issued once you’ve completed the customer verification process. Click the Open Account button to get started.