With TPBank's award winning digital innovations, you can rely on TPBank's eCounter ATM Card to access cash and conduct transactions online with ease. As the first debit card in Vietnam that uses integrated customer identity technology, it makes ATM withdrawals, POS payments, and online transactions available along with the ability to conveniently manage your finances through TPBank's eBank platform.
Financial security will be at your fingertips with TPBank's eCounter ATM Card. There is no need to carry large amounts of cash because this card can be used to safely make payments or access money as needed.
Currently TPBank’s ATM card can be used on all ATMs of TPBank. Besides, TPBank’s ATM card can be used to perform transactions free of charge on ATMs of banks that belong to Smartlink, Banknetvn and VNBC.
Customers recently open eCounter card at every business locations of TPBank, or change ATM card into eCounter card.
In this case, you should visit the branch - which manages the ATM that you have just made withdrawal. Branch staffs will responsible for guiding you through dispute procedure or contact TPBank to be supported.
To get yout ATM card account number, you can:
- Bring your ID to TPBank branch, bank staffs will help you check information.
- Call Hotline at 1800585885 or (84 4) 37 683 683 and provide TPBank required information(Full name, Date of birth, ID No.,Date of issue, accountnumber,...)
- At ATM: You can choose Print/View Statement section, where your account number should be displayed.
- Via Internet Banking, Mobile Banking: You can login to eBank and view account information.
In case you have not been registered to these services, you can bring your legal National ID or Passport to TPBank branch and fill in service registration forms.
When experiencing card problems, please visit any TPBank branch to inform us or call Hotline at (84 4) 37 683 683 – 1800 58 58 58 (free of charge)