Terms of use

Terms of use

The regulations on management and use of the TPBank's website as follows: 

The use of information and resources

All content and resources on this website are copyrighted. Except for of individual or in-house use of non- commercial purpose, it’s prohibited to use (all- not partially: copy, edit, reuse all parts, download, transmit, distribute, register, sell, publish) any of the website’s resources without TPBank’s acceptance.

All software available on the website belongs to the software owner. They are under copyright, different countries’ regulations and other related agreement terms. The use of this software must comply with the terms and conditions in the user’s copyright agreement between software owner and user.

The brand “TPBank” and other related products, services, brand logo that the Bank uses, cites and refers to on the website are registered. Other products or other brand names used on the website belong to the corresponding owners.

Guarantee denial

This website (including all available and web- based content and functions) provides information without guarantee of any forms. TPBank does not guarantee the accuracy or suitability of the content for any particular purpose, or ensure that user’s company will be safe from malwares via browsers, downloading or using facilities.

TPBank will not be responsible for any loss, damage during logging onto the website or being unable to log on. TPBank can change the website content or stop providing services on the website at any time without prior announcement. TPBank will not be responsible for any damages occurred during this process. 

Information loading

This website can be unable to access, or the access to the website be delayed, limited or slowed down in the following cases:

  • Hardware’s failure: including the user’s computer, server, connection, communication broadband, electronic equipments being broken down;
  • Software’s failure: including bugs, errors, viruses, resolution- related problems, system inconsistency, unreadable software, codes or other related problems
  • System’s capacity overload;
  • Damages due to weather, earthquakes, wars, strikes, riots, civil wars, fire, flood, explosions or other disasters;

In case when accessing to this website is denied, slowed down or limited, clients may not be able to transfer information or this information may not be timely and quickly processed. When this happens, clients may lose information.


All contents on this website and other websites, whether they are icons, images, symbols, software or other, as a whole or partially, are property of TPBank. Any unauthorized use without a written permission is considered copyright infringement and violation of brand and other regulations.

In case of citation of the website content, a written permission is needed from TPBank. All copyright, brand, trademark and other statements must be presented as under the ownership of TPBank.

Copying or editing the HTML codes which TPBank used to develop website content or create other website layouts is prohibited. These codes also belong to TPBank.

Sending emails and transmitting via the Internet

TP Bank does not ensure total safety of any emails sent from the website to the clients and vice versa.

Due to the nature of online transaction which is being easily affected by interruptions, slow or failed transmission, TPBank will not be responsible for any damages caused by data transmitting devices which do not belong to TPBank.

How to protect information on the Internet

Update security version and fix errors that your current operating system encounters.

You should update security and fix errors for your operating system on a regular basis to avoid security holes that can be exploited by hackers.

If you use Microsoft operating system, you can visit: http://windowsupdate.microsoft.com for an automatic security patches update.

Antivirus software installation

You should install antivirus software like McAfee, Symantec (Norton) and regularly update in order to protect your computer from being infected with viruses.


Personal firewall is a small program that protects your computer from external unauthorized access via the Internet.

There are many effective programs to install a firewall, such as Zone Labs, McAfee and Computer Associates.

Using security password

When setting personal password you should follow these rules:

  • Do not use the same password on different systems.
  • Do not use Date of Births, phone number or personal symbols that can be easily recognized.
  • Never write your password down, instead, try to memorize it. That is the best way to remember password.
  • If any websites or programs support virtual keyboard, you are advised to use it to prevent “key log”- a program that tracks the keys you struck on your keyboard

Using Antispyware program

If you wonder why there are strange programs on your computer and you have to spend a lot of time removing them, your computer may have been infected with spyware.

Spyware is different from virus to the fact that it only records what you did without changing anything from your computer. Therefore, antivirus does not work on identifying and removing spyware; you should download and install a specialized antispyware.

Available antispyware software includes McAfee, Spybot Search and Destroy, AdAware Spyware Eliminator, Spyware Doctor and Microsoft antispyware. TPBank advises you to install trusted antispyware software to protect your computer.